Customer Service

Email:

customerservice@builddirect.com

Phone:

Toll Free in North America: 1-877-631-2845

International: 604-662-8100

Hours of Operation

Sales

  • Monday-Friday: 9AM-7:30PM EST (6AM-4:30PM PST)
  • Saturday and Sunday: Closed

Pro Services

  • Monday-Friday: 9AM-7:30PM EST (6AM-4:30PM PST)
  • Saturday and Sunday: Closed

Customer Success (After-Sales Service and Support)

  • Monday-Friday: 9AM-7:30PM EST (6AM-4:30PM PST)
  • Saturday and Sunday: Closed

Fax:

Toll Free in North America: 1-877-664-2845

International: 604-662-8142