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Why BuildDirect
Trust the Experts
BuildDirect has served as the flooring sector’s online and direct supply chain pioneer. Driven by the desire to simplify the design-build process – we give the power of choice back to professionals and customers. Discover how we can save you time, hassle and money.
Don’t Just Take Our Word for It
FAQ's
What is the contractor discount/price?
What is the contractor discount/price?
Exclusively to BuildDirect PROs, you are guaranteed the lowest tier price on every order, regardless of the size. In addition, you will receive a credit on all purchases over $5000 made within a calendar year.
How do I track my order?
How do I track my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
When will I receive my order?
When will I receive my order?
Unfortunately, we cannot offer guarantees on standard order and container shipment timelines. Most standard orders take 6-14 business days depending on how far the product has to travel to reach you. If the product is out of stock, however, wait time is approximately 6-8 weeks. Container orders generally take 8-10 weeks from time payment is received. There is a chance that it may take longer because of factors beyond our control. For example, security measures undertaken by U.S. Customs and Border Protection could possibly delay shipment of container orders.
