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Why Join Pro Rewards?

Dedicated Support

A single point of contact for you and your customers, plus a priority support line when you need answers fast.

Exclusive Pricing

Get wholesale rates and special discounts to increase your margins.

Cash Back Rewards

Earn rebates on every purchase and put money back into your pocket.

Extended Returns

Return unopened boxes for up to 6 months, worry-free.

Flexible Delivery Options

Count on faster shipping, flat-rate returns, and guaranteed delivery dates.

Free Sales Tools

Hand boards, cut samples, and marketing materials to help you close more jobs.

Brand Your Business

Take advantage of white-labeled boxes so you can showcase flooring under your own name.

Storage & Payment Options

Free storage for up to 3 months and 30-day payment terms to help manage your cash flow.
Call Us Now At 1-844-329-3354

Join our PRO Rewards Program FREE — $4,995 Value!

Exclusive rewards designed to help you build more profit, save more time, and deliver for your clients.

Why BuildDirect

Trust the Experts

BuildDirect has served as the flooring sector’s online and direct supply chain pioneer. Driven by the desire to simplify the design-build process – we give the power of choice back to professionals and customers. Discover how we can save you time, hassle and money.

Don’t Just Take Our Word for It

BuildDirect is one of the top vendors we purchase materials from. They have a huge assortment of high quality products and we are consistently pleased with how they look in our renovated units. Their customer support is top notch: they are easy to work with, always available to help, respond almost immediately, and make the buying process that much simpler. We look forward to working with them for years to come.

Matt Bader

Stillwater Real Estate and Property Group

As investors and real estate developers who work on multiple new construction projects simultaneously, it’s incredibly important for us to have a dependable, affordable, and available resource for flooring. BuildDirect offers a vast selection of engineered wood at some of the best pricing I’ve seen. Additionally, their customer service is second-to-none.
Our BuildDirect rep is knowledgeable, highly responsive, and periodically follows up unsolicited with new options and specials that may fit our upcoming projects. Overall, we enjoy working with BuildDirect and love having them as one of our go-to vendors!

Jennie Berger

Property People

Our BuildDirect expert is a wonderful account representative; she takes the time to answer questions and accommodate my requests. If I ever have any issues, she’s always quick to address my concerns. BuildDirect’s services are superior to all other companies I’ve used and that is why I will continue to use them for all of my flooring needs!

Edward Sanders

Flip Flop Cabinets and Tile Creations

Join our PRO Rewards Program FREE — $4,995 Value!

Exclusive rewards designed to help you build more profit, save more time, and deliver for your clients.

Build More. Save More. Scale More.

With PRO Rewards, you get the right product, at the right place, at the right time—plus all the tools and support to grow your business.

FAQ's

What is the contractor discount/price?

Exclusively to BuildDirect PROs, you are guaranteed the lowest tier price on every order, regardless of the size. In addition, you will receive a credit on all purchases over $5000 made within a calendar year.

How do I track my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

When will I receive my order?

Unfortunately, we cannot offer guarantees on standard order and container shipment timelines. Most standard orders take 6-14 business days depending on how far the product has to travel to reach you. If the product is out of stock, however, wait time is approximately 6-8 weeks. Container orders generally take 8-10 weeks from time payment is received. There is a chance that it may take longer because of factors beyond our control. For example, security measures undertaken by U.S. Customs and Border Protection could possibly delay shipment of container orders.

Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).